Workflow Co-Ordinator and Summariser - Wilson Street Surgery

GP SURGERY

PART TIME VACANCY

WORKFLOW CO-ORDINATOR AND SUMMARISER

25 Hours per week over 5 Days - £23,615 Per year pro rata

Duties will include:

• Streamline the flow of clinical correspondence through the organisation accurately, by reducing the number of letters that GPs need to process. This should ensure that GPs are able to give priority to the most appropriate correspondence;

• Identify any key clinical data from correspondence and read-code the data onto the patient’s electronic record, following the Practice protocol;

• Electronically file letters directly to patient records and where appropriate, direct more complex correspondence to the appropriate clinician for their attention. Where there is uncertainty about whether a document can be filed directly, to forward it to a clinician for safety;

• Review medical records and produce an accurate summary of the patient’s medical history.

Qualifications for the role:

• 5 GCSE passes at Grade 9-4/A*-C, or equivalent, inc Math & English.

• Working knowledge/literacy of Microsoft Office products.

• 2 years reception/administrative experience

• NVQ level 2 in Admin (Desirable)

You will also need to possess:

• Excellent customer service skills.

• A great telephone manner.

• A “can do” attitude.

• Ability to work under pressure and prioritise.

• Ability to use own initiative.

• Flexible in working hours and adaptable.

• A sense of humour.

• Previous medical experience desirable.

• NHS experience desirable.

As this position is working within the NHS, it is Wilson Street Surgery's policy that you will need to have received two doses of the COVID vaccine.