Medical - Receptionist / Telephonist

THE VERNON AND LANES MEDICAL CENTRE

13 Vernon Street, Derby DE1 1FW

£11.44 an hour - Part-time

Job details

Pay

• £11.44 an hour

Job type

• Part-time

Shift and schedule

• Day shift

• Monday to Friday

Location

13 Vernon Street, Derby DE1 1FW

Benefits

Pulled from the full job description

• Additional leave

• Company events

• Company pension

• Free parking

• On-site parking

• Sick pay

Full job description

This is a permanent job role.

The Vernon & Lanes Medical Centre is a fairly large practice with over 11,800 patients that we care for.

As you will have experienced as a patient, Doctors surgeries are very, very busy.

It is a very challenging environment. You need to be resilient and chirpy even in the face of difficult conversations. You have to be confident on the phone, as at least half your day is answering the incoming phones and dealing with 'in the moment' requests, signposting patients to the correct clinician and have great attention to detail. You will be patient facing on a reception desk for some of the time, along with administration tasks that are heavily IT based.

A good grasp of verbal and written word is absolutely essential, along with a good common sense to handle situations in the moment.

The team are a supportive bunch who meet outside work socially. When the circumstances allow, we have practice social events in the summer and at Christmas, with lots of 'fuddles' in between!

We are an NHS Pension employer where 14.8% of your salary is contributed to your pension by the Practice.

If you want a challenge, this really is - but it is very rewarding when you help a patient.

Send us your CV and a cover note to let us know why we should employ you!

The role will be part-time, between 15-20 set hours per week at our main surgery in Vernon Street Derby and our branch surgery in Littleover.

We look forward to meeting you!

Job Type: Part-time

Pay: £11.44 per hour

Benefits:

• Additional leave

• Company events

• Company pension

• Free parking

• On-site parking

• Sick pay

Schedule:

• Day shift

• Monday to Friday

Work Location: In person

Reference ID: Recep/VSMC/10/22