Medical Secretary - Mickleover Surgery

Job Summary

An opportunity has arisen for an experienced medical secretary to join our small friendly practice team at Mickleover Surgery.

Part-time 20 hours per week.

Salary from £11.45 per hour, depending on experience.

Previous experience with SystmOne in a GP Practice is preferred.

To provide comprehensive, high quality secretarial support to the GP’s and health professionals. To ensure rapid, accurate transcription of routine and urgent referral letters, utilising the electronic booking and referral system and to undertake general administrative work, including the processing of clinical documents.

To be responsible for the accurate and timely production of recall and general practice correspondence; transcription of patient care plans and third party medical reports; minute taking and dealing with patient queries and enquiries. 

Job Responsibilities

It is the responsibility of this post to deliver efficient, effective secretarial services to the practice, working within local and national guidelines and in line with practice policies and procedure.

• To provide an efficient typing service for GP’s and health professionals.

• To be responsible for the rapid, accuratetranscription of referral letters.

• To process referrals utilising the e-Booking system and understand all referral routes using relevant referral templates.

• To understand and manage the 2-week wait referral system, booking appointments and providing patients with relevant paperwork in a timely manner.

• To maintain accurate electronic patient records utilising agreed clinical codes to support practice Quality and Outcomes Framework and Enhanced Service achievement and to ensure accurate retrieval of data.

• To prepare third party medical insurance reports for completion by the doctor and process completed reports adhering to practice protocol, in a timely manner.

• To undertake general word processing and admin duties, this may include recall letters; general correspondence; production of medical reports and other documents as required.

• To maintain record keeping systems relevant to the role.

• To assist in the maintaining of secretarial protocol folder, updating current protocols and adding to the file as changes to systems and procedures occur.

• Communicate with patients and secondary care providers as necessary to facilitate the referral process.

• Respond to patient queries and enquiries in a professional, efficient and timely manner.

• Scan clinical documents.

• Process death notifications, including sending cremation forms, invoice, medical examiner referral, coroner referral and death certificate.

• Actioning incoming emails.

• Keep the e-referral worklist up to date.

• Document processing, coding and inputting clinical data accurately and in line with practice protocols.

• To take responsibility for on-going personal development in order to continue to meet the requirements of the role.

• To take personal responsibility for Health & Safety issues affecting the role.

• In accordance with instruction, carry out any relative duties which may be requested by the partners, practice manager or practice nurses which may be properly deemed appropriate to the role of the practice secretary/admin support

For a full job description please see the attached document.

Applications to be made with a CV to Angela Maine, Practice Manager at angela.maine@nhs.net.